For Families: Share the Experience
Frequently Asked Questions

Questions

  • Where can I view program dates and fees?
  • When are your program dates and fees available?
  • What information do you send before departure?
  • Do you offer group flights?
  • How much luggage can my son or daughter take?
  • Do you offer an orientation abroad?
  • When is a good time to visit my son or daughter?
  • What do we need to know about banking?
  • Where can I make payments?
  • Does your program offer insurance?
  • What if my son or daughter has an emergency abroad?
  • When will I receive the housing deposit refund?
  • When will my son or daughter's transcript arrive, and where is it sent?
    • Answers

      • Where can I view program dates and fees?
        Click here for a link to all of our countries' fees. Summer programs are located at the bottom of the list.
        You can view dates for any program by choosing a country from the Programs pull-down menu above, then by selecting your son or daughter's program from the list on the left side of the page. Click on the Dates & Fees tab to view this program's dates, fees and personal cost estimates.
        top
      • When are your program dates and fees available?
        Our program fees are usually posted at the following times:

        • Late February (summer programs)
        • Late March (fall, semester 2 and academic year programs)
        • Mid-September (spring, semester 1 and calendar year programs)

        Dates for our programs are usually available around the application deadlines, but we cannot post a program calendar until we receive term dates from the host university abroad. Calendars for programs in Latin America and the Middle East are typically available later than those for other countries.

        top
      • What information do you send before departure?
        Students receive a series of predeparture emails called Predeparture Essentials. These emails cover important topics such as booking flights, passports, visas, orientation, insurance, to-do checklists and more. Parents also receive a copy of these emails, provided we have an accurate email address. We also post these emails to our website: Choose Semester/year program Predeparture Essentials or emails for summer programs.
        top
      • Do you offer group flights?We offer group flights or suggested flights for most programs. Students who choose our group travel options are met at the airport by our staff abroad and transported to orientation. Our first Predeparture Essentials email includes information about group or suggested flights.

        Students are not required to participate in group travel. Independent travelers (those who choose not to take advantage of our group travel opportunities) are responsible for making their own way to orientation. Our final Predeparture Essentials includes arrival instructions for independent travelers. Click here to view our Travel FAQs.
        top

      • How much luggage can my son or daughter take?
        Students tend to over pack, but we advise them not to take more than they can carry on their own. Students should always check with their domestic and international airline before departure to verify luggage allowances and/or fees.
        top
      • Do you offer an orientation abroad?

        All IFSA-Butler programs have a mandatory orientation before the start of classes. The length of orientation varies by region and term. The exact dates and location of our orientations are detailed in our program calendars and in the Predeparture Essentials emails.

        IFSA-Butler arranges and pays for hotel accommodation and some meals throughout orientation. Topics covered during orientation include safety, academic differences, cultural issues, emergencies, language classes in Latin America and the Middle East and more. Following orientation, IFSA-Butler arranges transportation to each student's university housing.

        top
      • When is a good time to visit my son or daughter?

        If you are considering visiting your son or daughter abroad, we recommend scheduling your travels for the period before orientation, after the program end date or during university breaks. When classes are in session, students are usually very busy with studies, getting acclimated to their new culture and university commitments, and a visit from family during this time can be distracting.

        top
      • What do we need to know about banking?

        Banking regulations and money issues vary by country. Specific advice on your student's host country can be found in Preparing to Study Abroad, which is included in our parent welcome packet. In general, we recommend that students rely on credit cards, an ATM card, a bank account (where allowed) and cash while abroad.
        top

      • Where can I make payments?
        You can make credit card payments on our website. Click here to visit our For Parents & Families section, then click on the Make a Payment button. This will take you to a secure payment system. Note that a service fee will be charged for all credit card payments. You may also pay by check, payable to Institute for Study Abroad.
        top
      • Does your program offer insurance?
        The IFSA-Butler program fee includes medical insurance through CISI. All students receive an insurance card and plan details before departure. Coverage begins on the program departure date and ends on the program end date, though students can contact CISI to extend coverage if they wish. Coverage is applicable anywhere outside the U.S., not just in the country where your son or daughter is studying. Click here to learn more.
        top
      • What if my son or daughter has an emergency abroad?

        Our resident staff abroad always cover emergencies in detail during orientation. Students receive a list of contact phone numbers and a 24/7 emergency number in case they have a medical or other emergency abroad.

        If you have a true emergency and need to reach IFSA-Butler in the U.S. after hours, call our office at 800-858-0229 or 317-940-9336. If your emergency is outside of normal business hours, please call the Butler University Police Department at 317-940-9396. The Butler police will contact an IFSA-Butler assistant director to help with the emergency.

        top
      • When will I receive the housing deposit refund?
        Housing deposits are refunded after we receive confirmation that your son or daughter owes no fees, library fines, damages, etc. to his or her host university. Most students will receive their housing deposit refund about 90 days after the end of the program. We do not charge a housing deposit for Latin America or summer programs.
        top
      • When will my son or daughter's transcript arrive, and where is it sent?
        Butler University sends a transcript to each student's home college or university, and also to the student's home address. Transcripts usually arrive three to six months after the end of the program.
        top
 
Institute for Study Abroad, Alliance For Global Education and MORE CULTURE. LESS SHOCK. are registered marks of the Institute for Study Abroad, Inc.